Help

Help and answers.

Short answers about Free and Premium, your devices, cancelling and refunds, and reporting a problem.

What is free?

Reading Naravist is free and stays free. The reader includes five translations: the Berean Standard Bible (BSB), the King James Version (KJV), the World English Bible (WEB), the Bible in Basic English (BBE), and the American Standard Version (ASV). Search covers three of them: Berean Standard, King James, and World English. Basic English and American Standard readers search the King James words. Sixteen verse numbers have no words in the Berean Standard Bible, the American Standard Version, and the Bible in Basic English. The World English Bible leaves some King James verse numbers empty and prints the close of Romans at Romans 14:24-26. Sources lists those verse numbers. The people and their introductions, chapter context and search are included, with no account. A free account can open the first stop of every journey, follow up to 3 people, and keep its place on the first 14 days of the year plan.

What does Premium add?

Premium opens every stop of every journey, unlimited follows, the whole year plan, and up to 50 private collections of 200 passages each, which you can export. Premium readers do not see sponsored messages. It costs $5.99 per month or $39.99 per year. Pricing also lists the family, gift and founding lifetime plans.

Do my saves follow me to other devices?

A free account keeps your saves, notes, follows and reading progress in sync on every device you sign in on; Premium adds private collections, follows past 3, every journey stop and year plan progress past day 14.

What if I have not signed in?

Without an account, your saves, chapter notes and reading progress stay in this browser on this device. Clearing the browser's data removes them. When you sign in, what you saved here moves into your account.

How do I cancel?

Use Manage billing on the You tab or the pricing page. It opens Stripe's billing portal. After you cancel, Premium stays on through the period you already paid for and then stops. There is no cancellation fee.

Can I get a refund?

If something is broken or Premium is not what you expected, email help@naravist.com within 30 days of a charge and we will refund that charge to the card it came from. After 30 days we decide case by case. A refund ends what it paid for. A refunded subscription is canceled. A refunded gift stops working, including for someone who already redeemed it. A refunded founding lifetime purchase ends lifetime Premium and frees its place.

What happens to my notes when Premium ends?

Nothing you wrote or saved is deleted. The free limits apply again. Your collections stay readable and exportable, but you cannot add to them or edit them until Premium returns. The terms have the full details.

How do I report a mistake in a note or verse?

Open the verse and choose Report a problem at the bottom of the page. Your report comes straight to us, and we check it against the source text before changing anything. For a person's profile, a journey or anything else, write to help@naravist.com with the page address or the reference. How we review explains how the notes are made.

How do I reach a person?

Write to help@naravist.com about your account, billing or anything that looks broken. Include the email on your account. The privacy policy explains how to delete your data.